Shipping/Handling Policy:

DELIVERY DATES ARE ESTIMATES, NOT PROMISES.

For some items, shipping is included, and this will be noted in the item description when it is applicable.    Other items have shipping charges added to the price of the item at the time of checkout.    The amount of these charges may or may not be stated in the item description, but usually are.    Shipping charges in this second case are set on a per item basis, regardless of destination location.
      We ship from many locations throughout the country, in most cases directly from the manufacturer itself.    This includes Earthlite in California, Golden Ratio in Montana, and Athena in New Jersey, and many others.
   All shipments are via U.P.S. or FedEx Ground, except on exceptionally large items, such as pedicure stations, and Saunas, and stationary facial beds and massage tables, for example, which all travel by freight--usually ground, and sometimes air.

EXPEDITED SHIPPING:    Orders placed for Overnite, 2-Day, or 3-Day Air--we will do our best to Ship such orders on the next business day following the date the order was placed. For orders placed over a weekend, that day would usually be the Tuesday immediately following that weekend. For orders placed on Holidays, that day will either be the next business day, or the day following.

   You can elect for expedited shipping at the time of check-out.    Faster shipping requests will fall under three categories:
---Items which do NOT ship for free and can be expedited:    the website will calculate your shipping cost for the expedited shipping at the time of check-out.
---Items which do NOT ship for free and CANNOT be expedited: We will contact you as soon as possible after your order is placed and discuss with you the available options.
---ITEMS WHICH SHIP FOR FREE WHEN SHIPPED STANDARD GROUND:    THE SHOPPING CART SOFTWARE WHICH WE CURRENTLY USE IS NOT CAPABLE OF CALCULATING THE COST FOR 3-DAY, 2-DAY, OR OVERNITE SHIPPING IN THESE CASES.    IF YOU SELECT ONE OF THESE, THE CART WILL STILL SHOW THE COST AS $0.00.    THIS IS INACCURATE.    IF YOU SELECT THIS, WE WILL CALL YOU WITH A QUOTE FOR THE SERVICE YOU’VE SELECTED, IN ORDER TO OBTAIN YOUR AGREEMENT AND APPROVAL.

   To get this information about the cost of your expedited shipment in these second-category situations more quickly, please contact us at 1-800-410-6270 or via email at Info@MediSpaDepot.com at the time of ordering.


*All orders priced are required to ship to the billing address of the credit card (where you receive your monthly credit card statements) or to a business where the card holder is employed. The alternate business address must be listed with the credit card company. In the event the billing address is a P.O. Box we will require shipping to your residence or business which again must be listed with your credit card company as alternate address.





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The shipping charges for LARGER ITEMS covers standard ground shipping only.    This does not include lift gate or inside delivery.

The customer is responsible for getting the item off the truck.    Lift gate and/or inside delivery is available for an additional fee if requested in advance.

Please notify your MediSpaDepot.com sales representative and the option you wish lift gate and/or inside delivery can be quoted with the shipping.